Jeanette A. Tucker, Claesgens, Mark A.
Thousands of Louisiana residents are facing home rebuilding or repairs in the wake of hurricanes Katrina and Rita.
"Selecting a competent contractor to make home repairs is one of the most important things you will need to do to put your home and life back in order," says AgCenter family economics professor Dr. Jeanette Tucker.
"If you are trying to put your life back in order and don’t feel you are in a state of mind to make sound decisions, ask a friend, family member or professional consultant to assist you," the family economist advises.
Tucker recommends employing only licensed contractors. Unlicensed contractors are not regulated and may not have the skills or ethics to repair damage properly. Additionally, your options are limited if you use unlicensed contractors and are not satisfied with their performance.
To verify that a contractor is licensed, check with the Louisiana State Licensing Board for Contractors at 225-765-2301 or on-line at www.lslbc.state.la.us
A professional residential builder constructing a project more than $50,000 must be licensed and must obtain workers compensation insurance and general liability insurance. A remodeler or subcontractor providing construction, alteration, renovation repair, removal or demolition to an owner occupied building in excess of $7,500 must be registered as a home improvement contractor.
"As you attempt to restore your life and home after a storm, the availability of local companies and licensed contractors to perform the necessary services may be limited," Tucker noted, adding, "It often may be advisable to do temporary repairs and wait for local contractors who will be there to guarantee their work long after the storm is over."
If it is necessary to complete the repairs, however, it is important to receive good quality work, or major deterioration may appear later.
Outside contractors and workers are likely to enter the area to offer their services. Some are honest and will do an adequate job, but be careful in working with outside contractors. It is advisable, if possible, to check with the Better Business Bureau, either in Louisiana or in the state and city where the company or person is located to determine if there are complaints against contractors under consideration. It is also advisable to check with at least three references that the contractor under consideration has completed work for. Determine if they have performed in a timely manner and review the quality of their workmanship.
Shop around. Get at least three written bids or estimates. Compare both prices and terms. Also, ask for proof of insurance. The contractor should have worker’s compensation and general liability insurance or you may be liable for accidents occurring on your property.
Before work begins, sign a contract that outlines all conditions of the work, including time and payment schedules, work to be completed, materials to be provided and other items important to the project. Make certain you get all promises in writing; oral contracts are very difficult to enforce. For major projects you may want to have an attorney review the contract before you sign.
Tucker makes recommendations about the elements of contract:
Tucker says to be sure to keep a copy of the signed contract. Withhold final payment until:
"Beware of contractors who solicit your business," Tucker warns, adding, "Only do business with contractors with whom you have made the initial contact."
Were you pressured into signing a contract? Federal law gives you three days to cancel such a contract after you sign it. Send your notice of cancellation by registered mail.
If your contractor fails to live up to the terms of the contract, try to resolve the problem with him directly. If you are unsuccessful, contact the Consumer Protection Section of the Attorney General’s Office at 1-800-351-4889. In Baton Rouge, the local number is 225-326-6465.
"Don’t allow yourself to be pressured into hiring a contractor with whom you don’t feel comfortable," Tucker cautions, advising, "Take your time and find a contractor with a good reputation and with whom you feel comfortable. You will live with the work done by that contractor for a long time."
For information on related hurricane recovery topics, click on the links at the LSU AgCenter home page, at www.lsuagcenter.com. For local information and educational programs, contact an extension agent in your parish LSU AgCenter office.